Become a broadband expert with our help guides. Switch and save £££s, Your Sky Broadband questions answered page, guide to checking your Sky contract end date, Under "Still need a hand?" You'll find handy guides that deal with all kinds of issues and queries below. Well, below you'll find a selection of our best offers: Alternatively, enter a postcode below to see the latest offers in your area: Once you've entered your postcode, you'll only see deals available to that address. If this sounds like you, calling Sky Broadband customer service will probably be more comfortable. If you're interested in purchasing Sky and would like to speak to someone in our sales team, please visit our Shop. If you're fed up with Sky and looking to switch to a different provider you might be able to swap for free. Cancel Sky … Sky TV; Billing and payments Your letter should be polite, clear, accurate, and factual. In most cases, your complaint will have been resolved favourably. Whether you start with a call or an email, it's useful to know if there will be someone on the other end of the line. Remember to listen carefully to the menu and make the right choice to find the type of help you need. You'll also see an option to send a text message, which is another convenient option. If you'd still rather get in touch, contact us on 0333 7591 018. Just pick which Sky service you need help with and follow our help guides. Did you know that the fastest way to solve most issues is online? West Lothian For more information about this topic read our guide to complaining about broadband. Sky Broadband offers several contact options, from making a phone call to online diagnostics and live chat. You can also find further assistance with internet connection problems in our guide to troubleshooting broadband. ** Calls to Sky contact centres are free for Sky Talk and Sky Mobile customers. At Broadband Genie you can save on broadband with the latest offers from the best providers. If not, it may be a network problem and you can move on to checking service status with some handy online resources. No new notifications. Remember, you can do most things online at Sky.com. Customer service opening hours for Sky Broadband support are 8.30 am to 11.00 pm, Monday to Friday; 8.30 am to 10.00 pm, Saturday and Sunday. West Lothian Over 90% of our customers who use our online guides get the help they need before even having to get in touch. Livingston To use this, head to the Your Sky Broadband questions answered page and select the following options: This will unlock the link for the Sky Broadband customer support on Facebook Messenger. EH54 7DD, **Please note, during the COVID-19 crisis, Sky's live chat function has been temporarily disabled**. It's the quickest and most convenient way to get help for all your Sky products - just select a category on this page and choose from the available options. This is usually the first step in making an official complaint. When you want to get in touch with Sky Broadband, use this address: Sky Subscribers Services Ltd
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